Back to Blogs

Building Relationships and Closing Deals in a Digital Age

In the age of e-commerce (and online everything), it's easy to think that in-person sales are a relic of the past. But the truth is, face-to-face interaction is still the most powerful tool for building relationships, understanding customer needs, and closing deals.

Why In-Person Sales Matte

While digital marketing and online sales channels have their place, they lack the personal touch of in-person interaction. Here are just a few reasons why in-person sales still matter:

• Build trust and rapport:

Meeting with potential customers in person allows you to establish a physical presence and personal connection while building trust in new markets. This is essential for selling high-value products or services where customers need to feel comfortable with your company. Repserve understands the importance of local relationship building and makes it a priority to support our BDMs through tapping into our vast network while pairing sales efforts with local management support.

• Read nonverbal cues:

In-person interactions allow you to pick up on nonverbal cues and customary idiosyncrasies you can't see through a screen or navigate without a local background. Repserve will help you tailor your sales pitch and strategy to the local customer and address their specific concerns in trust-building maneuvers.

• Overcome objections:

It's much easier and far more effective to overcome objections and address concerns when you're talking to someone face-to-face. Repserve BDMs will answer questions in real-time, in-person conversations and provide clarification on the spot. No business can afford for things to be lost in translation, literally or figuratively.

• Close deals:

Studies have repeatedly shown that in-person sales presentations are more likely to result in closed deals than online presentations. This is likely because of the factors mentioned above, such as building trust and rapport and overcoming objections. Repserve’s physical presence in the market is a proven approach to succeeding in new territories and establishing a recognized, highly desirable brand.

How Repserve Impacts Your Bottom Line With In-Person Sales

Let us take on the challenge of creating your company as an international success story:

• We do our research

Before meeting with a potential customer, conduct extensive market research to help you better understand the market needs and challenges. This will help you tailor your pitch and create a more convincing case for your product or service.

• We are prepared to answer questions:

As a partner with you, and through your expert onboarding and training, Repserve BDMs can anticipate potential questions customers might have and be prepared to answer them with clear and concise information, expertly and in the moment.

• We focus on the customer:

The key to successful our in-person sales success lies in how we focus on the customers' needs and how your product or service can solve for them. We highlight far more than mere features and benefits; Repserve BDMs tell stories and case studies that resonate with the the local customer.

• We’re authentic:

People can spot a fake, smarmy salesperson a mile away. Repserve prides itself on hiring genuine BDMs who represent you authentically during all interactions with potential customers.

• We follow up:

After all of the meeting in formal and informal. Repserve BDMs follow up with the potential customer with a ‘Thank you’ note or email to keep your brand at top of mind and increase your chances of closing the deal. Further, our Regional Sales Managers nurture your Rep and see to it that the follow-up process is timely and effective.

In-person sales is not dead. It has simply evolved

By understanding the power of face-to-face interactions and leveraging the right strategies and business partners, you can build long-term relationships, close frequent and profitable deals, and elevate your business to the next level on a global scale.

Contact us today via our form or at info@repserve.net. We are eager to discuss how our local sales experts can help you achieve your international and domestic sales targets.